Transcript Automation
Optima Tax, 2020 to 2021. Director of Strategy and Innovation.
Partnerships and integrations that pull and process IRS transcripts automatically, instead of by hand.
What I did
- Found, negotiated, and integrated the partners that automated the work.
- Set up a quarterly planning framework that cut active projects about 50% and doubled delivery speed.
What happened
Automated more than 70% of manual IRS-transcript processing.